Terms of service

Last updated: June 19, 2026

Welcome to The Modern Hearth (modernhearthcompany.com), operated by Sa Roan Holdings, LLC ("we," "us," or "our"). By accessing or using our website and placing an order, you agree to these Terms of Service.

Products & Pricing

All prices are listed in US Dollars (USD) and include free shipping within the continental United States. Prices are subject to change without notice. The price at the time of your order is the price you pay. Product images are for illustration purposes. Furniture, decor, landscaping, accessories, and surrounding items shown in lifestyle images are not included unless specifically listed on the product page. Handcrafted items may vary slightly in finish and texture. These variations are normal and reflect the nature of the product.

Orders & Payment

By placing an order, you are making an offer to purchase. We reserve the right to decline or cancel any order. Payment is processed at the time of purchase through our secure Shopify checkout. We accept the major credit cards and payment methods shown at checkout.

Shipping & Delivery

Please refer to our Shipping Policy for delivery details, timelines, regional availability, and freight damage reporting requirements.

Returns & Refunds

Please refer to our Return & Refund Policy for full details on cancellations, returns, freight damage, missing parts, defects, and warranty claims.

Product Warranties

Manufacturer warranty terms vary by brand and product. Specific warranty terms are listed on product pages when available. The Modern Hearth is an authorized dealer for the brands we sell and supports warranty claims directly.

Product Safety and Installation

Our products are designed for outdoor use unless a product page says otherwise. Always follow the manufacturer's care, maintenance, installation, and safety guidelines. Place fire pits and fire tables only on appropriate non-combustible surfaces. Professional installation is recommended for smart pergola systems, motorized retractable awnings, gas connections, electrical work, and other products where the manufacturer recommends or requires it.

Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Sa Roan Holdings, LLC or its licensors and is protected by copyright law.

Limitation of Liability

The Modern Hearth is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability for any claim shall not exceed the amount paid for the product in question.

Governing Law

These terms are governed by the laws of the State of Texas.

Contact

Sa Roan Holdings, LLC
Phone: 1-512-289-5700
Email: support@modernhearthcompany.com